Forgot Password in SSO Environment

The system provides a feature for resetting a forgotten password in an SSO Environment.

1.    On the Sign in screen, click the Forgot Password link. 

2.    A Reset Password dialog box displays.

   

Figure 6: Click the Forgot Password Link               Figure 7: Reset Password in SSO Environment

 

3.    Enter the email address that is associated with your credentials.

4.    Click the Submit button.

5.    The system sends an email with a temporary password.

a.    Use that password to log in and the system will prompt you to change your password.


 

Related Topics

User Name and Password


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